Effective date: April 13, 2026
Last updated: April 13, 2026
Who We Are
Locksmith Solutions LLC is a mobile locksmith service based in Colorado Springs, CO. Our website address is https://www.locksmithsolutionsllc.com.
- Business name: Locksmith Solutions LLC
- Address: 3673 Bareback Dr, Colorado Springs, CO 80922
- Phone: (719) 257-3108
- Email: eyal@locksmithsolutionsllc.com
Information We Collect
We collect information you provide directly and information gathered automatically when you visit our website.
Information you provide
When you contact us by phone, email, or through our website contact form, we may collect:
- Your name
- Phone number
- Email address
- Service location or address
- Description of the locksmith service you need
We only collect what is needed to respond to your inquiry and provide locksmith service.
Information collected automatically
When you visit our website, our analytics software (Matomo, self-hosted) may collect:
- Pages you visit and time spent on each page
- Referring website or search engine
- Browser type and device information
- Approximate geographic location (city level, based on IP address)
We use Matomo analytics hosted on our own server. Your data is not shared with third-party advertising networks.
How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and schedule appointments
- Provide the locksmith service you requested
- Follow up on completed work if needed
- Improve our website and understand how visitors use it
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
Our website uses cookies for analytics purposes. Matomo uses a first-party cookie to distinguish unique visitors and track sessions. These cookies do not contain personal information and are not used for advertising.
You can disable cookies in your browser settings at any time. The website will continue to function normally without cookies.
Third-Party Services
Our website may include the following third-party elements:
- Google Maps embed on our contact and footer sections, subject to Google's Privacy Policy
- Google Fonts for typography, subject to Google's Privacy Policy
- Google Reviews displayed on our website from our Google Business Profile
We do not run third-party advertising or retargeting on this website.
Data Security
We take reasonable measures to protect the information you share with us. Our website uses HTTPS encryption for all connections. Contact form submissions are delivered securely to our business email. Analytics data is stored on a self-hosted server that we control.
No method of electronic transmission or storage is completely secure, but we work to protect your information using commercially reasonable safeguards.
Data Retention
Contact information provided through phone calls, email, or our contact form is retained as long as needed to complete the requested service and for reasonable business record-keeping. Analytics data is retained for up to 24 months and then automatically deleted.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of analytics tracking by enabling "Do Not Track" in your browser
To exercise any of these rights, contact us at eyal@locksmithsolutionsllc.com or call (719) 257-3108.
Children's Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this privacy policy or how we handle your information, contact us:
- Email: eyal@locksmithsolutionsllc.com
- Phone: (719) 257-3108
- Mail: Locksmith Solutions LLC, 3673 Bareback Dr, Colorado Springs, CO 80922